Scottish Football Museum and Hampden Stadium Tour Accessibility Guide.
This Guide aims to accurately describe the facilities and services that we offer to all our visitors who may have additional support requirements.
The Scottish Football Museum exists to promote the unique football heritage of Scotland, to build and maintain a national football collection, and to educate and inspire future generations.
It is Scotland's national football museum and is located within the National Stadium, Hampden Park on the Southside of Glasgow. It is a VisitScotland 5 star attraction and a guided Stadium Tour is also available to visitors.
Both elements of the attraction are suitable for all ages.
You can find this information in the official format on our AccessAble. page.
We are easily accessible via a variety of means of transport including rail, bus, road or taxi.
Please see our detailed Getting Here page for full information on travel options.
Arrival and Entry
There are 4 designated bays reserved for those with additional accessibility needs in the tarmacked level access car park, two to the west of the entrance steps and two to the east. Both are around 20 metres from the main entrance. One of those situated to the west is pictured in the Arrival galleries below.
There are two options for entry to the stadium.
There are two permanent ramps, of brick pavers construction, adjacent to the main entrance steps; and also an entrance point to the left (west) of the main entrance which is accessed by means of a call button connected to the stadium reception desk.This method of entry will require a member of staff to attend and whilst every effort will be made to minimise any delay, some patience may require to be exercised. Advance notice of arrival to 0141 616 6139 would assist a smooth entry process. The member of staff will accompany the visitor until at least the main reception desk.
Entry by means of the permanent ramp to the left (west) are shown in the gallery below.
The entrance accessed by means of a call button connected to the stadium reception desk to the left (west) of the main entrance is located at the foot of a very gentle slope over brick pavers from the foot of the entrance steps. This method of entry will require a member of staff to attend and whilst every effort will be made to minimise any delay, some patience may require to be exercised. Advance notice of arrival to 0141 616 6139 would assist a smooth entry process. The member of staff will accompany the visitor until at least the main reception desk.
Movement to the Museum level of the Stadium
From the stadium reception area, the floor covering moves to carpet and via a single wide door which opens towards you there are two elevators which give access from Level 3 to the level below, Level 2, where the Museum is located and also the café where you will check in for your visit and tour. Each elevator entrance is a width of 1090mm. Internally, the elevator is 1500mm wide and 1250mm deep. The elevator buttons have raised numbers together with braille, with the floor number at each level being announced and shown on the unit display about 750mm above the button panel.
Route from Café entrance to Accessible toilets and Museum
There are two level access accessible toilets on Level 2, each approximately 25 metres from the arrival point of the elevator – one to the left and the other to the right. Both also contain baby changing facilities. The way to each of the accessible toilets includes three sets of double doors which are a mixture of those which open away from you and toward you. The route described and pictured here are those to the left which are only 5 metres from the entrance to the Museum, and once in the Museum any exit doors open away from you. The door to each toilet is 860mm wide and inside, the space at the side of the toilet bowl is 1300mm with the space in front being 1000mm. The toilet seat is 435mm from the floor and there are handrails next to the toilet. The direction of transfer to the toilet nearest the entrance to the Museum is to the left. For the other toilet the transfer is to the right.
There is level access on Level 2 to the Museum which is accessed through a series of double doors some of which open towards you and others away from you. The floor surface moves from stone tiles to carpet when approaching the Museum. There is an unobstructed route of at least 800mm wide for wheelchair users to move around the Museum. Visitors can view the exhibits from a seated position and there is individual seating available in the Museum. We do not have a hearing loop.
Guided Stadium Tour
The Stadium Tour begins in the café which is only 5 metres from the Hall of Fame gallery exit of the Museum. The tour is conducted in English and begins by descending from Level 2 to Level 1 by means of either of the elevators previously described. The tour will visit the underground roadway, the player’s changing rooms, and the warm up area before entering the stadium bowl via the player’s tunnel. There is a recording of crowd noise played on entering the stadium bowl. All of these areas are level access with a series of double doors some of which open towards you and others away from you. There is a mix of floor surfaces including tiles, concrete, and plastic ripple tiles. The tour is also available in print form on request.
The café has a mix of flooring between parquet wood, carpet and vinyl; and is level throughout. There is mixture of seating options and table sizes with the height of the tables being a mix of 465mm, 760mm, and 1085mm from the floor. There is more than 800mm of space between tables. The café counter at the payment point is 860mm from the floor, and 1060mm elsewhere.
We welcome Assistance Dogs and have a water bowl available for use. Please ask a member of staff should this be required.
The fire alarm is sounded by means of a message over the stadium’s tannoy system of an emergency event occurring within the stadium and to evacuate the building in an orderly manner by the nearest available exit. Staff will assist in this process.
All our staff are trained in the use of the Evacuation chair and have extensive experience of working with people who have additional support needs.
We have a number of trained first aiders among our staff. We also have a pride in our attentive and helpful staff, however please ask for help or advice should you have any queries during your visit.